Mt. Fuji and Hakone
Published feedback includes thanks for comfortable day trips to Mt. Fuji, Lake Ashi and Hakone, with comments about expertise, professionalism and a good time for the whole family.
Customer voices
Feedback from private tours, family trips and business travel.
Messages from travelers who used JTSA for private routes in Japan.
At a glance
What customers mention
Customers mention route knowledge, punctuality, professionalism, kindness and comfortable private travel.
RoutesFuji · Hakone · Nikko
TravelersFamilies · couples · business
FormatPrivate car and driver
TopicsService and route
Multi-stop private travel
A two-day route including Mt. Fuji, Karuizawa and Ashikaga Flower Park is described as a relaxed experience supported by an experienced guide/driver.
Business travel
A business-trip message for four passengers using an Alphard praises punctual, professional and knowledgeable service.
Recent family and winery trips
The published messages include a December 2025 winery tour from Lake Kawaguchi and a 2025 Mt. Fuji, Karuizawa and Ashikaga Flower Park route. They thank the driver for expertise, professionalism, kindness and patience.
Nikko and family routes
Feedback from a Nikko tour and several family trips mentions good care during the day, knowledgeable guidance, friendly service and enjoyable time around Mt. Fuji, Lake Ashi and Nikko.
Business and production work
Older messages cover an Alphard business trip, an ASEAN conference, a television production with a Lexus, overseas family travel and company visits. The common points are punctuality, flexibility and completing a difficult schedule.
Earlier published messages
Published messages also include a family trip to Fuji, an Alex three-day Fuji tour, a Bryan Karuizawa route, a movie producer’s four-day Fuji tour, a Nikko tour that included Edo Wonderland, and a 2013 Fuji private tour with Tokyo business visits.
Detailed information
Route, vehicle and service information
Review route notes, vehicle information, booking conditions and published examples related to this subject.
Published customer feedback
15 May 2023
Dear Hiroshi san, My family want to express warm gratitude to you for your excellent service! We are very glad to use your service and will recommend to
9 March 2023
Mr Alex Mt fuji 3days tour in November 2022,- Thank you Hiroshi-san! You made the experience so much more enjoyable!
Mr Bryan - 2023,Jan -You tried very well for the trip. You're a true and pure professional, not only a car provider, but you serves with heart & passion
Movie producer Mr.M- Mt fuji 4days tour- im sorry for this late reply. im sending you some photos. there's more id like to send you to remember our great trip a
Ms J, Nikko tour 2022,December-you to your driver the one who took us Edo Wonderland did a very good job My children are not scared of his driving skils I recom
5 July 2013
Tim: thank you for using our Mt. Fuji private tour.
JTSA assisted an Australian customer, a gracious gentleman, with driving over two days, visiting seven business locations in Tokyo each day. It was a demanding but rewarding assignment; thank you for using the service.
Published customer feedback
December 2025
Winery Tour from Lake Kawaguchi/Mt fuji.
“Thank you, Hiroshi san for the excellent service! The trip felt comfortable and easy because of your expertise and professionalism. Hope we meet again soon”
May, 2025 / Bruce & Janet san
Mt Fuji and Karuizawa and Ashikaga flower park, 2Days tour.
Dear Hiroshi
Domo Arogatou for your expertise, Kindness and patient with us!
We are so happy that we had such a wonderful time and all the interesting places, you took us.
You are an excellent Guide/Driver.
We are so grad we have met you.
Warm regards.
03-11,March 2025
Business trip from Middle East country. 4passengers. Car: Alphard.
Dear Mr. Hiroshi,
Mr. Lee gave us first class service. He is very professional, sympathetic and friendly. Mr. Lee was on time and very knowledgeable.
Please express our deepest gratitude and friendship to Mr. Lee
October 2024 Family from Philippine
“hello. thank you for the very good customer service and the tour we really had fun! we 4got to take picture of you with us. maybe on oct 12. :)”
July 2024. Family from USA
Thank you for taking such good care of us during our day trip to the beautiful Mt Fuji and a lake Ashi.
It was a wonderful day and the three of us had a great day!
Thanks!
Kate, Emma and Leo
25.June 2024
Mt Fuji (Lake Ashi area) American Family
“My son says Today, you were the best driver/guide and funniest.....so do my wife and I.🤙🏄♀️”
20,May 2024
Mt fuji tour - Lake Kawaguchi and Hakone
Thank you for showing us a great time and new experience. You are nice and patient with us. We will check up your website and will refer our friends to you.
April.2024
Mt Fuji 2Days, Kawagoe city, Yokohama city.
Family from Philippine
“Thank you again, Hiroshi san. My family and I had a wonderful 4 days going around with you in Japan”
November.2023
Mt Fuji 4Days tour for Mrs M’s Family
“Hello Hiroshi san, thank you very much for your help through these 4 days. We really appreciate your patience, knowledge and your sincerity to help us. “
Thank you very much!
18,October,2023, Family Tour
HI Hiroshi,
Just a we email to thank you for helping us out last week at such short notice.
Our driver was excellent and I have attached a photograph we got taken at Tokyo Tower along with some other photos taken on our visit.
Many thanks again.
25-27,August,2023 U.S Company, Premium Wagon "Alphard" Hire
Thank you so much Hiroshi!!! I will contact you earlier (in advance) nxt time we visit Tokyo. We usually visit at least once a year. Im so glad I managed to find you! Mr Ogawa is super nice. Thank you again for making the arrangement for me within such short notice. Much appreciated!
11Dec-14,July 2022 ASEAN International Conference at Hotel OKURA "HIRE Service"
A Japan Embasy Mr.T
Thank you very much for your service. Although Schedules were not fixed, you kindly did all our request.
Then, it was so happy because Hire driver could speak good English.
Best regards
28 - 30, Jun,2019 Chinese Company Premium Class and Premium Wagon（Car ＋Driver）
Thank you very much
Although it was very difficult tour, there was no problem at all.
And I asked change many time, but I appreciate as you made it possible.
24th AUG,2018 TV Producer shooting 24hour TV Program with Lexus LS600HL ＆Driver
Every thing went on schedule.
Although Idol Group showed up and made trouble, the driver can completed his job perfectly.
Thanks again and see you soon
15 Aug- 22 Aug,2018 Chauffeur and Car Service UAE familiy 6 person
I appreceated for your service dedication. You were so gentle and kind to my family.
My kids, wife, and I like you so much.
You are my friend.
Take care of your health and god bless.
15Jul- 16 Jul, 2018 Driver and Car Chinese Manager and his staff
Thank you for showing us the interesting place in Tokyo.
I told you hard work but you did not say any complaint.
And made it completed.
Thank you and I want to contact you soon for next visit.
10Jul- 12Jul, 2017 Taiwanee Family.
Thank you so much for your services !!
Everyone enjoyed your help and you were very nice to work with .
We will definitely use you again in the future.
Thank you for a memorable time.
02,JUL-05,JUL 2017 Lawyer
Thank you for the Driver and Rent a car Service.
I am satisfied with your service because the driver can speak good English and treat me good.
I am suposed to come to Japan 4-5 times in a Year, so, I will ask you again definitely.
I look forward to meet you.
Thanks.
Pick up at Peninsula Hotel Tokyo
28,June-30,June,2016 "I am appreciated for all the drivers. The Prince was really satisfied with the technique and service of drivers.
I would like to meeting all of you at the next visit to Japan again. I hope you all happiness and health.
with my best regards.
Published customer messages
Published customer messages
Published customer messages
Published customer messages
Published customer messages
9 March 2023
Category:
you
to
the
one
who
us
Edo
did
job
My
are
not
of
his
him
View the original customer message and comments ↗Published customer messages · Tim: thank you for using our Mt. Fuji private tour.
5 July 2013
JTSA assisted an Australian customer, a gracious gentleman, with driving over two days, visiting seven business locations in Tokyo each day. It was a demanding but rewarding assignment; thank you for using the service.
Category:
View the original customer message and comments ↗
JTSA / Japan
Tell us where you need to go.
Request a quote
Tell us the essentials. Your dates can be flexible.
What happens next?
JTSA reviews your request and replies by email to discuss your driver, vehicle, itinerary, price and booking terms. An enquiry does not confirm a booking.
Office hours: Monday–Friday, 10:00–17:00 Japan time, excluding Japanese national holidays.